3PL Processor

About the role

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we're stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

Responsibilities

• Participate in order selection as necessary to ensure deadlines are met
• Use assigned tools and equipment safely and as instructed
• Ensure pallets are properly stacked, secured, and meet company standards
• Verify tote IDs and stage orders correctly for transport
• Maintain clean aisles and follow “clean as you go” practices
• Meet or exceed accuracy and productivity goals as directed
• Promote a safe work environment and report any issues promptly
• Follow all company policies, procedures, and safety expectations
• Download, print, invoice, and manage daily orders in warehouse systems
• Consistently lift upwards of 50 lbs

Requirements

• Knowledge of items that are in stock and to be shipped
• Ability to read packs, order labels, and other information and match to visible items and other data
• Ability to perform computer lookup/inquiries to determine product location and/or description
• Knowledge and practice of safe lifting techniques
• Attention to detail and good decision-making skills
• Positive attitude, team focus – successful working both independently and cooperatively with others
• Ability and willingness to work with purpose and a strong sense of urgency

Benefits

• No scheduled weekends
• Full benefits package – medical, dental, and vision
• 401(k) with employer match
• Safety footwear reimbursement
• Overtime pay
• Paid holidays
• Employee discounts on pet food & supplies
• Company events and supportive colleague community
• Employee wellness and professional development investment

Schedule

Monday–Friday, 7:30 am until work is complete

Pay

Step Progression Pay System:

• Starting pay: $20.30 per hour
• Guaranteed pay increase after 6 months of employment
• Additional increase after 1 year of service and beyond
• Regular pay rate increases scheduled based on length of service