317147 - Epic Analyst II

About the role

Plays a key role in the development, support, and rollout of the Epic Electronic Health Record (EHR) system. Responsible for helping optimize workflow processes by configuring and customizing Epic applications that meet the specific needs of the organization. Collaborates with clinical and operational teams to support the implementation and ongoing use of Epic across the health system, ensuring alignment with organizational goals.

Responsibilities

• Participates in all phases of the system development life cycle, including gathering requirements, developing use cases, and evaluating software solutions.
• Buys relevant topics to discussions/meetings. Speaks to system settings and tasks.
• Develops, configures, and modifies moderately complex information systems to support clinical and operational needs.
• Creates and maintains documentation of business requirements, workflows (current and future state), and system configurations.
• Designs, codes/configures, tests, and maintains application programs.
• Captures all testing phases of Epic applications during implementations, upgrades, and optimizations.
• Serves as a key onsite Epic resource during system implementations and ongoing support activities.
• Lead and facilitate team activities related to IT and clinical/business systems.
• Provides second-level support for incidents and requests related to the Epic application.
• Serves as project lead for Epic software releases and new application implementations.
• Participates in on-call support as needed for system troubleshooting and issue resolution.
• Leads and monitors application testing and validation during system upgrades or new module implementations.
• Provides input into policies, procedures, training materials, and best practices related to Epic usage and system optimization.
• Builds and maintains strong relationships with end users and facility leadership (physicians, nurses, revenue cycle, health information management, etc.).

Requirements

• Bachelor's Degree or equivalent years of experience is required.
• 3-5 years of relevant IIS, clinical experience, or an equivalent combination of education and experience.
• Epic Certification: Certification in one or more Epic modules (e.g., EpicCare Ambulatory, Willow, Orders) is highly desirable.

Qualifications

• For internal candidates, obtaining the necessary Epic certification(s) will be an essential part of the onboarding and transition process, with full support provided to ensure successful completion.
• For IIS candidates: Experience in systems integration and/or clinical experience is required.

Skills

• Strong understanding of Epic EHR system and its functionalities.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee assistance program.

Pay

$XX.XX per hour or $XXXX per month, depending on experience and qualifications.

Schedule

Full-time position with standard work hours.