(3056) Youth Outreach Specialist

About the Program

The Youth Crisis Outreach Team (YCOT) program provides crisis intervention and assessment, intensive case management, relapse prevention, and care coordination services to youth in crisis. This program partners with the Mobile Crisis Outreach Team and responds to crises 24/7 in schools, emergency rooms, homes, and clinics. The core components of a crisis continuum include somewhere to call, someone to respond, and a place to go.

The Bluebonnet Trails Youth Outreach Specialist plays a key role in providing an immediate, in-person response to those in crisis and continues to offer transitional services for up to 90 days to each youth and family. The YCOT team consists of Youth Outreach Specialists, Certified Family Partners, Certified Peer Support Specialists, Therapists, and linkage to other services and resources as needed. The program serves the whole family system and aims to reduce utilization of higher-level care options while minimizing intersection with the criminal justice system.

Responsibilities

• Provides person-centered care, including crisis intervention, routine and intensive case management, supported housing and employment, care coordination, and assistance with benefits completion.
• Participates in consistent 360-degree feedback with a direct supervisor, including collaboration on individualized support, goal setting, and coaching.
• Builds relationships with colleagues to learn about options and resources at Bluebonnet Trails Community Services (BTCS) and in the community.
• Responds to the needs of a changing and growing program, maintaining flexibility as the program develops and improves.
• Functions as a member of the Mobile Crisis Outreach Team, including after-hours on-call rotation.
• Serves as the primary point of contact for youth and families, collaborating with internal and external teams such as DFPS, schools, law enforcement, primary care, and hospitals.
• Assists with the completion of obtaining vital documents, benefits, and employment services as needed.

Requirements

• Two years’ experience serving and supporting persons in crisis.
• Strong communication skills.
• Valid Texas Driver’s License.
• Bachelor’s degree in human services.

Preferred Qualifications

• Bilingual in Spanish.
• Master’s Degree.
• Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
• Licensure as a Licensed Chemical Dependency Counselor (LCDC).

Pay

Hourly Salary Range: $24.23 – $32.48

Differential Details:

• $1.00 per hour – 2 years of previous experience
• Up to $4.00 per hour – BTCS tenure
• $0.75 per hour – Bilingual
• $1.00 per hour – Advanced Licensure
• $1.00 per hour – Williamson County
• $0.50 per hour – LCDC Licensure

Annual Salary Range: $50,398.40 – $67,558.40

Location

Williamson and Burnet Counties (Round Rock, Georgetown, Marble Falls, TX).