Ресепшеонист (Атырау 30/11/2020)

Responsibilities

As the main point of communication for the organisation, this position involves the following duties:

• Handle all incoming telephone calls in a timely and pleasant manner, relaying messages by priority to the appropriate staff via telephone or mobile.
• Greet visitors immediately upon arrival, register them, and issue security passes.
• Notify employees when their visitors have arrived, escort visitors to the relevant floor, or arrange for their collection.
• Collect and distribute mail to the mail room.
• Log all visitors and temporary badges in the provided software.
• Manage site keys where applicable.
• Update the phonebook and prepare daily badge reports.
• Collate, compose, and distribute the company’s weekly “Whereabouts” and monthly telephone lists for Atyrau/Bautino.
• Assist with general administration tasks, including typing, photocopying, and coordinating travel arrangements.

Requirements

• Good general education (at least secondary level) with proficiency in English.
• At least one year of experience in an office or similar environment, dealing with people.
• Effective verbal and listening communication skills.

Skills

• Strong team player with open and direct communication skills (verbal and written).
• Customer service-focused with awareness of impact on the customer experience.
• Proficient in Microsoft Office (Word and Excel).
• Able to work independently and as part of a team.
• Flexible, committed, and punctual.
• Ability to remain calm and friendly under pressure in a busy environment.
• Professional demeanor when representing the company to visitors.
• Responsible attitude toward work environment and tasks.
• Familiarity with general office administration, security procedures, and company telephone/radio systems.
• Competent in using company administrative IT systems and telecom equipment.
• Above-average proficiency in English (oral and written).

Schedule

5-day workweek (5/2).

Location: Atyrau