2ns Shift Production Supervisor

About the role

CTDI is a large‑scale Engineering, Repair, and Logistics company serving the nation’s top wireless telecommunications and high‑speed internet & cable providers. With over 11,000 full‑time U.S. employees across 60+ world‑class operations and a global workforce exceeding 20,000, the Production Supervisor coordinates and assigns the activities of production workers, ensures production targets are met, maintains quality standards, and drives P&L results for an assigned area or shift.

Responsibilities

• Supervises workers that operate production machinery, assemble items, perform quality control, or package goods for shipment.
• Schedule and assign tasks to workers, troubleshoot issues, and implement improvements to increase efficiency and productivity.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Deliver clear and concise information during shift transition meetings, ensuring the next shift is prepared for success.
• Provide first level of support for any escalated issue during work shift.
• Maintain consistent production quality by monitoring departmental performance metrics.
• Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Prepare and administer daily performance feedback and reporting as required.
• Coordinates the flow of work through the department and ensures that department has sufficient levels of inventory to meet demand and is staffed appropriately.
• Provide training, motivation, and support to employees regarding company and departmental procedures, development opportunities, and departmental processes.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

Requirements

Required:

• 1+ years of leadership experience, materials/distribution environment preferred.
• Capable problem‑solving skills and decision‑making capabilities, demonstrating a strategic approach with a focus on achieving results and fostering continuous improvement.
• Detail‑oriented and organized, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Strong leadership and interpersonal abilities, demonstrating effective verbal and written communication.
• Capacity to engage with customers in a professional manner.
• Strong computer skills, including proficiency in Microsoft Office.

Preferred:

• Previous experience working in a high‑volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation.
• Supervising temporary staff.
• Experience working with UKG and Kronos.
• General knowledge of OSHA Standards.

Qualifications

Associate degree preferred or equivalent work experience.

Benefits

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team‑oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

Pay

$25.00‑$26.50 plus 15% differential

Schedule

2nd Shift: 2:30PM - 11:00PM, Monday - Friday