2nd shift Refurb Lead

Schedule

Monday–Friday, 3:00 pm – 12:00 am.

Responsibilities

• Lead and monitor the daily activities of associates within the assigned department/area to ensure performance goals (quality/accuracy, production, cost, safety, 5S/cleanliness) are met.
• Utilize Warehouse Management system (WM), Sentinel, and/or other systems to ensure product is accurately located.
• Inspect the quality of associates’ work to ensure processed and shipped products meet GameStop’s quality standards.
• Maintain accurate records and prepare reports on area performance for supervisors and management.
• Ensure all associates have standard work and process documents at the workstation and are thoroughly trained on the process.
• Ensure all associates follow safety policies and report any unsafe conditions or practices.
• Provide timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish tasks or solve problems.
• Work collaboratively with others throughout the ROC to achieve or exceed department objectives; assist in or lead special projects as directed.
• Follow all known safety procedures and utilize good operational, loss‑prevention, and safety judgment at all times.
• Perform associate job duties as needed.
• Demonstrate emotional maturity and respect for diversity in interactions with associates.

Minimum Qualifications, Job Skills, and Abilities

• Ability to communicate effectively in spoken and written English.
• Ability to work under demanding time constraints and production goals.
• Dexterity to use writing utensils, calculators, small hand‑held tools, manual razors, and other mechanical/electrical equipment without assistance.
• Working understanding of basic math functions (addition, subtraction, multiplication, division).
• Proficient in Microsoft Word, Excel, Outlook, and ability to operate an office computer independently.
• Commitment to GameStop’s respectful, diverse, inclusive, and collaborative work environment.
• Working knowledge of Warehouse Management system (WM) preferred.
• Consistent demonstration of adherence to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.

Basic and Preferred Qualifications

• Must be able to lift and carry boxes, totes, and other objects weighing up to 50 lb.
• Must be at least 18 years old and present state‑required proof of age documents.
• High school diploma or GED preferred.
• Previous experience working in a distribution center preferred.
• Ability to work extended periods during high‑volume periods (up to 10 hours per day, 5 days a week).
• Learning capacity to receive and apply cross‑functional training; willingness to assist other functions and work groups as needed to achieve departmental business objectives.