2nd Shift Production Worker - No Weekends
Structural Component Systems, Inc. · Fremont, NE · 3 mo ago
On-siteWritingFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and train on new software solutions
- Conduct regular customer satisfaction surveys
Requirements
- Bachelor’s degree in Computer Science or related field
- At least 2 years of experience in IT support or customer service
- Strong problem-solving and communication skills
- Proficiency in Microsoft Office Suite
Qualifications
- Experience with CRM systems
- Knowledge of network infrastructure and troubleshooting
- Ability to work independently and manage multiple tasks
Skills
- Excellent written and verbal communication skills
- Strong organizational and time management skills
- Ability to handle sensitive and confidential information
Benefits
- Flexible working hours
- Comprehensive health insurance
- Professional development opportunities
Pay
$50,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM
Contact
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