2nd Shift Carrier Sales Representative

Carrier Sales Representative

Responsibilities

• Collaborates with Carrier Sales Team Leads & Carrier Sales Manager to cover unassigned shipments for their perspective team.
• Engages with carriers daily via phone with the expectation of having 2.5 hours of talk time daily.
• CSRs will be assigned coverage responsibilities by the Carrier Sales Team Lead. They will have ownership in ensuring coverage for all assigned shipments.
• The Carrier Sales team will work together to ensure freight is being covered in advance with the priority focus of hitting 80% prebooked for the following day.
• CSRs have the weekly expectation of covering 50 shipments.
• CSRs will be fully accountable for the shipments they cover, ensuring excellent customer/carrier service for BM2 clients. They will be directly responsible for dispatching each shipment they cover and follow the BM2 standard protocols.
• Carrier Sales Representatives will understand the Carrier Sales Department goals and works together with co-workers to help achieve the team goals.
• Carrier Sales Representatives must maintain the four core principles of the BM2 culture: Win the Day, Professionalism, Excellence Only, and Trust the Process.

Requirements

• Excellent verbal and written communication skills
• Excellent attention to detail
• Strong communication skills
• Strong typing and general computer skills
• Ability to work in a fast-paced noisy environment
• Ability to manage multiple phone calls, while prioritizing by urgency
• Ability to handle stressful situations in a professional and calm manner
• Ability to work well with co-workers
• Ability to prioritize tasks quickly, while delegating tasks in an appropriate manner
• Ability to limit distractions to accomplish tasks as needed

Qualifications

• High school diploma or equivalent
• Experience in sales or customer service preferred

Skills

• Excellent verbal and written communication skills
• Strong communication skills
• Strong typing and general computer skills
• Ability to work in a fast-paced noisy environment
• Ability to manage multiple phone calls, while prioritizing by urgency
• Ability to handle stressful situations in a professional and calm manner
• Ability to work well with co-workers
• Ability to prioritize tasks quickly, while delegating tasks in an appropriate manner
• Ability to limit distractions to accomplish tasks as needed

Benefits

• $45,000 - $50,000 base salary + commission
• Paid parking
• Monday – Friday (11 AM - 8 PM) OR (12 PM - 9 PM) weekly schedule
• Free gym membership after 90 days of employment
• Updated, modern corporate office at riverfront location
• Opportunities for advancement
• On-site pantry and restaurants
• Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
• Eligible for 401k contribution after 90 days employment (with company matching program)
• 4 weeks paid maternity/paternity leave

Pay

• $45,000 - $50,000 base salary + commission

Schedule

• Monday – Friday (11 AM - 8 PM) OR (12 PM - 9 PM)