2nd Assistant Manager - Pump & Pantry

About the role

The 2nd Assistant Manager is a full-time position responsible for supporting the overall operation of assigned Pump & Pantry locations. This role oversees daily store operations in the absence of the General Manager or 1st Assistant Manager and ensures company standards are consistently met through direct involvement and supervision of team members.

Responsibilities

• Ensures all required paperwork is completed accurately and submitted on time.
• Proficiently opens and closes shifts, including completing all required documentation.
• Safeguards customer needs by consistently following company customer service policies.
• Supervises cash handling procedures, including control and bank deposits.
• Aids in ensuring team members follow proper food preparation handling, storage, and safety procedures in compliance with state and federal regulations.
• Maintains a positive and professional attitude at all times.
• Aids in resolving customer, personnel, and mechanical issues as they arise.
• Ensures assigned store meets the company standards for cleanliness, organization, safety, and overall appearance, both inside and out.
• Aids in ordering inventory control and pricing of merchandise.
• Aids in the implementation and follow-up of company training programs.
• Aids in supervising and training all store personnel to ensure job duties are performed correctly and efficiently.
• Aids in the training on food handling, proper hold times, code dating, and temperature controls.
• Ensures all food products are properly stored, labeled, and code dated, and maintained at appropriate temperatures.
• Aids in ensuring all shifts are adequately covered.
• Aids in maintaining required records related to merchandise, personnel, and fuel.
• Promotes and maintains a safe and healthy work environment.
• Attends management and training sessions as required.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled.
• Aids in other duties as assigned.
• Serves as a supervisor directly overseeing 4 to 16 employees in each assigned Pump & Pantry.

Requirements

• High school diploma or general education degree (GED).
• One to three months related experience and/or training, or equivalent combination of education and experience.
• Food Handler’s permit or Serve Safe Certification where required by law or policy.
• Knowledge of operations and maintenance of all equipment in the assigned stores.
• Ability to work nights, weekends, and holidays.
• Ability to work a minimum of three 2nd shifts per week opposite the manager ensuring that key operating hours have a manager on duty.
• Reliable transportation and phone.
• Regular and consistent attendance.
• Ability to communicate in English.
• Ability and willingness to deliver friendly, courteous, and prompt customer service.
• Ability and willingness to work cooperatively with other team members.

Qualifications

• Education: High school diploma or GED.
• Experience: One to three months related experience and/or training, or equivalent combination of education and experience.
• Certifications: Food Handler’s permit or Serve Safe Certification where required by law or policy.
• Skills: Knowledge of operations and maintenance of all equipment in the assigned stores.
• Physical Requirements: Must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

Skills

• Customer Service
• Team Leadership
• Inventory Management
• Equipment Maintenance
• Training and Development
• Health and Safety Compliance
• Time Management
• Problem Solving
• Communication
• Customer Relationship Management

Benefits

• Employee discounts on food and fuel
• Vacation after six months
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• On-demand pay with PayActiv (access to earned but not yet paid wages)

Pay

Details about pay are not specified in the job posting.

Schedule

Details about the schedule are not specified in the job posting.