26-2269: SME - Project Manager - Baltimore, MD

About the role

Navitas is seeking an experienced Project Manager to support the Maryland State Department of Education (MSDE), Division of Early Childhood (DEC), and Information Technology Branch (ITB) with IT modernization initiatives related to the Child Care Administrative Tracking System (CCATS).

Responsibilities

• Define requirements, perform analyses, and develop operational and enhancement plans for the CCATS/CCS system family, including provider portals, family portals, legacy systems, and enterprise integrations.
• Serve as the primary coordination point between MSDE ITB, DEC, vendors, and supporting agencies for all childcare systems portfolio activities.
• Monitor system health, accessibility, uptime, security posture, and operational performance while escalating and tracking issues through resolution.
• Prioritize and manage system enhancements, corrections, modernization initiatives, mandated updates, and legislative or executive-driven changes.
• Translate stakeholder, customer, policy, and technical needs into actionable requirements, user stories, acceptance criteria, and product roadmaps.
• Lead product backlog development, refinement, and prioritization aligned with business objectives, policy requirements, and user-centered design principles.
• Recognize and manage implications associated with sensitive data including PII, CJIS-protected information, and protected health or disability records while coordinating with privacy, legal, and security stakeholders as appropriate.
• Lead root cause analysis activities and implement durable operational and technical solutions.
• Capture and manage project risks, operational issues, and delivery challenges impacting schedule, budget, or program objectives.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain service continuity and resolve operational issues.
• Coordinate with agencies including the Maryland Department of Information Technology (DoIT) and other enterprise platform teams to ensure system functionality, accessibility, security, and operational continuity.
• Review contractor invoices, maintain statements of work, monitor budgets, and provide regular financial and operational updates to MSDE leadership.
• Support procurement activities related to hardware, software, and services including development of scopes of work and evaluation criteria.
• Ensure vendor deliverables meet project objectives, product quality standards, contractual requirements, and State compliance obligations.
• Submit modernization initiatives and system changes through applicable governance processes including privacy, accessibility, security, and AI review procedures.
• Develop outcome-based reports, KPIs, success metrics, and operational dashboards supporting DEC and ITB leadership decision-making.
• Ensure enterprise applications, environments, technologies, and operational procedures comply with applicable laws, accessibility requirements, security standards, privacy controls, and State governance policies.
• Manage day-to-day vendor performance within a complex multi-vendor environment supporting CCATS/CCS systems and modernization initiatives.
• Facilitate collaboration among vendors, State agencies, and enterprise technology teams to maintain