Project Manager- #26-16625

Detailed Scope of Work

• Phase I: Cross-Functional Discovery & Alignment (Months 1-2)
  • Stakeholder Matrix Interviews
  • Tech Stack Evaluation
• Phase II: Cross-Persona Journey Mapping (Months 2-3)
  • Develop exhaustive, end-to-end user journey maps
  • Customize journey maps by organizational persona
  • Detail processes for various scenarios
• Phase III: Playbook Authoring & Documentation Architecture (Months 3-5)
  • Draft and deliver the Workplace Experience Playbook
  • Create follow-on operational documentation
• Phase IV: Enablement, Implementation & SF Launch Sprint (Months 6-9)
  • Stakeholder & Team Enablement
  • Friction Testing & Pilot Execution
  • San Francisco Operational Readiness

Key Project Deliverables

• Discovery Insights Report
• Multi-Persona Journey Maps
• The Global Workplace Playbook
• Follow-on Training & Forms
• SF Hub Operational Go-Live