252245 (KA) Administrative Assistant

About the role

To undertake a range of clerical and administrative duties required to maintain the smooth running of CTAC and enable the team to achieve their objectives and meet required deadlines.

To act as a single point of contact for the CTAC and Vaccination Services and provide patients with a point of contact for booking, rescheduling and cancelling appointments.

To inform patients of services, offer non-clinical advice and facilitate the booking, cancellation and rescheduling of appointments while adhering to standard operating procedures, following available scripts and using range of FAQs and guidance documents to determine best response.

Responsibilities

• Undertake a range of clerical and administrative duties required to maintain the smooth running of CTAC and enable the team to achieve their objectives and meet required deadlines.
• Act as a single point of contact for the CTAC and Vaccination Services and provide patients with a point of contact for booking, rescheduling and cancelling appointments.
• Inform patients of services, offer non-clinical advice and facilitate the booking, cancellation and rescheduling of appointments while adhering to standard operating procedures, following available scripts and using range of FAQs and guidance documents to determine best response.

Requirements

Fixed Term until 5 October 2026

Qualifications

For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification.

Skills

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

Benefits

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Pay

N/A

Schedule

N/A

Benefits

N/A

Contact Information

If after reading this information you have any questions, please contact Kamil Durka, 07974879634

Legal Requirements

We anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

Additional Information

This post requires the post holder to have a PVG Scheme membership/record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.