245D Program Manager / Designated Manager

About the role

We are seeking an experienced 245D Program Manager / Designated Manager to provide leadership, compliance oversight, and staff development within their services program. This is an excellent opportunity for a 245D professional who enjoys balancing compliance, quality assurance, staff leadership, and operational management while making a meaningful impact on the lives of those served.

Responsibilities

• Provide leadership, direction, and support to program staff and Qualified Professionals.
• Ensure ongoing compliance with Minnesota 245D requirements and organizational policies.
• Review documentation, support plans, incident reports, and corrective action plans.
• Monitor quality assurance initiatives and identify opportunities for process improvement.
• Partner with case managers, guardians, families, and community stakeholders to support positive outcomes.
• Assist with audits, licensing reviews, and regulatory compliance activities.
• Train, mentor, and develop staff while promoting accountability and professional growth.
• Support program operations including scheduling, staffing, and workflow management.
• Investigate concerns, resolve issues, and implement effective solutions.
• Maintain accurate records and ensure timely completion of required documentation.

Requirements

• Experience working within Minnesota's 245D service environment.
• Experience as a Designated Coordinator, Designated Manager, Program Manager, Program Director, or similar leadership role.
• Strong knowledge of DHS regulations, licensing requirements, and compliance standards.
• Experience supervising, training, and coaching employees.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work independently while managing multiple priorities.

Preferred Qualifications

• Bachelor's degree in Human Services, Psychology, Social Work, Education, Healthcare, or a related field.
• Experience managing 245D support plans and compliance documentation.
• Experience supporting individuals with disabilities, vulnerable adults, or related populations.
• Experience in quality assurance, auditing, or program compliance.

Pay

$60,000-$80,000 annually

Schedule

4-day work week (Monday-Thursday)