21GRAMS- Delivery Manager

Project Delivery

• Manage technical delivery for digital projects including websites, web applications, mobile apps, landing pages, email campaigns, interactive modules, banners, motion graphics, and UI/UX design deliverables.
• Cook up production workflows from requirements gathering through development, QA, and deployment, ensuring smooth handoffs between creative, UX, development, and QA teams.
• Track progress, identify blockers, and ensure deliverables meet deadlines and quality standards.
• Translate creative briefs and design concepts into actionable technical tasks, resource needs, and realistic timelines in collaboration with development leads.
• Maintain project documentation including technical requirements, development specifications, test plans, and deployment procedures.

Client & Stakeholder Communication

• Participate in client meetings to discuss project status, timelines, and technical requirements. Provide regular status updates and proactive communication on progress, risks, and resolutions.
• Build and maintain positive working relationships with internal creative teams, account managers, and external clients through responsive communication and reliable delivery.
• Communicate technical concepts and constraints to non-technical stakeholders in clear, accessible language.
• Track and report on project progress, risks, and key metrics using project management tools (Jira, Workfront, Asana). Provide regular status reports to senior delivery managers and stakeholders.

Team Collaboration & Agile Practices

• Work closely with developers, QA engineers, designers, UX architects, and vendors to drive effective execution and foster collaborative team dynamics.
• Facilitate daily standups, sprint planning meetings, and team syncs. Remove impediments and maintain project momentum.
• Coordinate with offshore and nearshore development teams, managing time zone differences and ensuring clear communication and documentation.
• Follow and help maintain agile methodologies (Scrum, Kanban) to manage project workflows, adapting processes to fit project needs and client expectations.

Quality Assurance & Technical Standards

• Oversee QA testing processes to ensure deliverables are error-free, meet technical specifications, and comply with accessibility standards (ADA/WCAG) where required.
• Manage asset coordination including copy, design files, technical specifications, client approvals, and legal/regulatory reviews throughout the production lifecycle.
• Provide hands-on support for technical tasks when needed, including reviewing, testing functionality, troubleshooting issues, or coordinating technical deployments.

Resource & Vendor Management

• Coordinate with third-party developers, platform providers (Cloudflare, AWS, Pantheon, Veeva), and technical vendors to support project delivery and integration.
• Aid in resource planning and allocation across projects, working with senior delivery managers to optimize team capacity and productivity.
• Track project financials, resource allocation, and time against budgets. Flag scope changes and support creation of change orders when needed.

AI & Emerging Technology

• Working knowledge of AI development tools (GitHub Copilot, AI code assistants) and their impact on development timelines.
• Understanding of AI design and QA tools and their role in modern digital workflows.
• Familiarity with AI-powered project management and automation tools.
• Eagerness to learn and adopt emerging AI technologies that improve project delivery and team efficiency.

Continuous Improvement & Professional Growth

• Contribute to continuous improvement initiatives by sharing lessons learned, identifying process optimizations, and staying current with new technologies and best practices.
• Develop technical delivery expertise and leadership skills through hands-on project management, mentorship from senior team members, and exposure to diverse technical challenges.

Pay Range

Pay Range: $80,000 – $95,000

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.