21GRAMS- Account Executive

About the role

21GRAMS, part of Real Chemistry, is a full-service healthcare advertising agency built on the belief that healthcare should feel more human. We combine bold creativity, strategic rigor, and deep scientific understanding to create work that changes behavior, improves outcomes, and makes a meaningful impact on people's lives. Our culture is grounded in collaboration, curiosity, and a shared commitment to doing exceptional work. We believe in being good to each other while pushing ourselves to deliver ideas that move audiences, brands, and healthcare forward.

Responsibilities

• May participate in new business opportunities as a support to the Account Director by taking notes with input and/or planning meetings
• Note taking during meetings/calls (internal and client-facing); sends prompt recaps to appropriate parties for review, filtering/editing and/or additional input before routing
• Requests/collects and appropriately files the resources needed to service project scopes i.e.) client resources, creative briefs, project plans, etc.
• Learns, follows, and implements each client’s Standard Operating Procedures (SOPs) into agency's milestone delivery(s), review periods, MLR submissions, etc.
• Learns each client's review/submission schedule and project deadline to ensure they support the team to meet it/them
• Supports PM to collect/track and/or compile internal and external feedback on each milestone delivery
• Drives the creation of billable job codes
• Shadows and assists Account Lead in preparation for and during monthly revenue recognition meetings
• Practices and adheres to company SOPs (Standard Operating Procedures)
• Effectively collaborates with members across the entire team to succeed
• Ensures procedures are being followed by team members
• Contributes and/or provides feedback to Supervisor, leadership, and fellow team members with a solution-oriented focus
• Craft solutions that balance client objectives and timelines with internal recommendations
• Serve as brand champion with ability to articulate the strategy and core communication platform
• Demonstrate written and verbal communication skills
• Manage expectations with clients as well as agency resources from project inception to completion

Qualifications

• Bachelor’s degree
• Strong interpersonal skills with the ability to build cross functional relationships
• Takes the initiative in seeking training on company processes/procedures
• Works collaboratively as part of a team
• Innovative thinker and creative problem solver
• Strong attention to detail

Benefits

Real Chemistry offers a comprehensive benefits package and a variety of programs designed to support our employees' well-being, growth, and success. This includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

Pay

The anticipated salary range for this position is $60,000-$70,000. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to experience, skills, qualifications, geographic location, and internal parity.