21720 Store - Deli Lead - FT - OH

About the role

The Deli Leader ensures the store’s deli department operates at the standards set by the company, driving sales and maximizing profitability. The Deli Leader delivers the highest level of customer service and satisfaction by following the company’s deli production and planning standards, and demonstrates excellent teamwork, interpersonal skills, and commitment to the success of the team.

Responsibilities

• Works under the direction of the Store Manager and Assistant Store Manager, following direction with the Meat Specialist
• Leads the performance of the deli department to achieve and exceed metric goals
• Incorporates and adheres to all safety and sanitation standards and expectations
• Handles product ordering, merchandising, productivity, and maintaining control of shrink to meet company and business unit goals
• Coaches and trains others who complete deli-related tasks within the deli department
• Sets and executes all work priorities and directs the assignment of individual tasks within the deli department
• Enforces deli policies and procedures within assigned store
• Uses knives, slicers, ovens, stoves, fryers, and other utensils or power equipment in accordance with company policies
• Ensures displays and case signs are updated appropriately, and deli product is presented to maximize sales
• Maintains proper date rotation for dated and undated products per company policy, both in the display case and in the storage cooler
• Prepares and places deli cuts and prepared deli products in display counter according to company policy and procedures
• Bags and packages both hot and cold deli products in accordance with company standards
• Labels packages according to COOL, USDA, and company standards
• Receives and inspects deli product upon delivery to maintain cold chain and ensure meat quality
• Ensures excellent sanitation and quality standards are met daily and adhered to per company policy
• Follows and executes all company policies and procedures, including COOL, Food Safety, Sanitation, Meat/Produce Scale operation, Mark Downs, Inventory Processes, Daily Manager Signoff, and Deli production list
• Performs other perishable and non-perishable related duties necessary to maintain optimal store performance
• Protects company property, funds, and merchandise
• May be assigned to work in more than one store and other areas of the store

Requirements

• Must be 18 years of age
• High School diploma or equivalent required
• One year of previous experience in hot and cold deli production, including using hand tools and power equipment such as knives, slicers, ovens, stoves, fryers, and mixers preferred
• Company work history will be strongly considered, including attendance, work performance, safety, policy compliance, and performance management
• Proficiency in basic math skills required, including addition, subtraction, multiplication, and division
• Must be able to read, write, and speak in English; demonstrate effective oral and written communication and interpersonal skills
• Language proficiency in Spanish or other languages is a plus
• Must be dependable and flexible, including a willingness to work in other areas of the store as needed with little or no advance notice
• Excellent customer service, teamwork, and problem-solving skills
• Must adhere to uniform dress code

Physical Requirements

• Most work is performed in a fluctuating environment; must be able to work in either hot or cold conditions
• Requires the ability to reach, bend, twist, balance, lift, and transport various objects weighing up to 30 pounds repeatedly throughout the shift; at times, product weight may reach 100 pounds
• Requires the ability to move heavy product with assistance
• Must have the ability to stand, walk, and/or move about for extended periods of time
• Requires the ability to push, pull, and grasp for extended periods of time

Competencies

• Communicates Effectively: Attentively listens to others and understands the unique needs of different audiences
• Drives Results: Consistently achieves results, even under tough circumstances
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Our Values

• Simplicity (operate): The drive to identify root cause and innovate to remove complexity to deliver the best outcome
• Heart (emotion): The passion that drives you to get up every day and work hard to strive for excellence
• Performance Excellence (mindset): Clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
• Respect (philosophy): Taking pride in being inclusive and treating everyone who comes through the doors with respect

Benefits

• Eligible for health and welfare benefits for Team Members who are full-time or average 30 or more hours per week
• Paid Time Off
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Employee Assistance Programs
• Team Member Referral Program
• Wellbeing Program
• Career development opportunities