210-Systems Specialist

Overview

Support and maintain industrial systems, including datacenter platforms, hypervisors, networking systems, DCS/PLC systems, and/or Windows/Linux server environments. Participate in system design, installation, upgrades, troubleshooting, and customer support across multiple industries/platforms. Both experienced and early‑career levels are considered. The administrator level leads activities and plays a more active role in project/service management, design, and documentation. The technician level executes assigned project and maintenance tasks such as software installations and system patching.

Responsibilities

• Administer and maintain Windows/Linux servers (Active Directory, DNS, RDS, IIS), hypervisor environments, container orchestrators, managed switches, firewalls, CI/CD infrastructure, and/or VPS/cloud infrastructure.
• Design, install, and document software, network, and/or server infrastructure.
• Troubleshoot and diagnose systems—including servers, networks, PLC/SCADA/DCS systems, and software environments—when they are not functioning properly.
• Perform system upgrades, patching, and preventative maintenance.
• Lead or support FAT/SAT testing, field cabinet testing, and commissioning.
• Deploy, monitor, and maintain software automation pipelines.
• Provide on‑site and remote customer support and troubleshooting.
• Respond to service requests, create service tickets, and document troubleshooting/resolutions.
• Participate in an emergency on‑call rotation.
• Collaborate with project teams on system integration and infrastructure setup.
• Assist with FEED & sales activities such as site walkdowns, system design, and estimating as needed.

Qualifications

• AS/BS in Engineering, Computer Science, or an IT‑related field.
• 0–5 years experience (technician) or 5–10+ years experience (administrator) in IT/OT or control/automation systems.
• Proficiency with networking, virtualization, Windows administration, and control systems (DeltaV strongly preferred).
• Strong troubleshooting, communication, and documentation skills.
• Ability to travel extensively (locally) and lift up to 60 lb.

Skills

• Experience with firewalls (Cisco, Fortinet), wireless APs, and managed switches.
• Familiarity with Cisco/Emerson switches, Dell hardware, and industrial protocols (OPC, Modbus, Ethernet/IP, etc.).
• Some familiarity with software system maintenance/deployment is a plus.
• Control system programming, system integration, and industrial communication.
• Familiarity with PLCs, SCADA, MES, and data historians (e.g., OSI PI, IP.21, DataParc).