205-FT Assistant Manager - Store

Major Responsibilities and/or Essential Functions

• Drive sales to achieve and exceed financial plan.
• Absent from the Store Manager, manage all daily operational responsibilities and supervise Sales Associates.
• Evaluate the business and take proactive steps to improve results.
• Set and monitor store goals (individual, daily, weekly).
• Manage store expenses.
• Maintain final report accountability for store operations, associate development and financial contribution.
• Schedule a minimum of 1 grassroots event per quarter.
• Effectively manage merchandise.
• Utilize social media to drive traffic to stores for events, recruiting, and sales.
• Drive PLCC and email capture.
• Build relationships with the community, churches, and retailers.
• Provide an exceptional customer service experience to all customers.
• Properly zone the store for optimum selling and customer experience.
• Serve as a product knowledge expert to educate customers and Associates.
• Hold all Associates accountable for product knowledge including features and benefits.
• Model the Company values and hold all Associates accountable to do the same.
• Develop staff to ensure exceptional customer service through Customer Experience.
• Partner with store Associates to maintain the neatness, maintenance, and cleanliness of the store.
• Create and execute merchandise displays and visuals to enhance the Brand.
• Place supply orders and monitor inventory levels.
• Communicate with the Store Manager and District Manager on issues.

Team Development

• Recruit candidates to work in the store.
• Recommend top candidates to the Store Manager.
• Train and coach the staff to ensure bench strength, career paths, and succession.
• Conduct Take 5’s to ensure all Associates are updated on daily Company and store communications.
• Hold all Associates accountable to Ashley Stewart’s policies and procedures through coaching/counseling, COACHING moments, and ongoing feedback.
• Effectively manage time for self and Associates.

Knowledge, Skills, & Experience

• High school diploma or equivalent.
• 2 - 3 years prior retail experience; 1 year prior supervisory experience preferred.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Prioritize multiple initiatives.
• Detail oriented; consistently meets deadlines.

Essential Work Requirements

• Ability to lift 30 lbs, pushing, pulling, bending, and stretching frequently.
• Stand for periods of 8 - 10 hours a day.
• Use ladders or other equipment for store and merchandising maintenance.
• Work a flexible schedule to include some holidays, most weekends, and/or late evenings.
• Minimal travel may be required, e.g., district meetings, banking duties.

Interaction

• Daily interaction across all divisions/levels.

Organization Chart

• Reports to: SM

Brand Overview

Ashley Stewart was founded in 1991. Beginning with the first store in Brooklyn, New York, the Ashley Stewart brand captured the hearts and minds of women searching for fashion-forward, well-tailored but affordable clothing in an easily accessible and welcoming environment. Today, our customers are able to shop the brand in retail stores across the United States and on-line through our website, www.ashleystewart.com. The website has enabled Ashley Stewart to grow internationally and customers are now able to interact with fellow customers across many different forms of social media. Ashley Stewart will continue to deliver fashion forward style and flattering fit for the trend-savvy, curvy and confident woman. Our Philosophy We believe in a set of core values grounded in fair play, hard work, teamwork and integrity. We believe that success comes from a group of people planning and executing in unison each and every day. We believe that Ashley Stewart exists solely because our customers trust and believe in what the brand stands for. Ashley Stewart stands for confidence, self-esteem, sexiness, class, and sisterhood. Everything we do as a Company is for our customer. Our customer looks at each and every employee as if she/he is Ashley Stewart, a trusted confidante and best friend. Ashley Stewart is as much about a shopping experience, whether it is in the stores or on-line, as it is about merchandise. Ashley Stewart stands for confidence and acceptance.

Job Evaluation and Compensation

Approved Grade: Compensation Approval: Date: Disclaimer This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not designed to contain or be interpreted as an all-inclusive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.