2027 Summer Intern Program- Operations Intern, Berkeley Height, NJ

About the role

The Westfield Specialty Intern Program is a paid, ten‑week program that offers students firsthand insight into the insurance business. The 2027 Summer Intern Program runs from June 7 to August 13 and is based in the Berkeley Heights, NJ office. Interns work with the Operations team, gaining hands‑on experience, participating in classroom and on‑the‑job training, a weekly lunch‑and‑learn series with senior leaders, a formal mentor program, presentations from major brokerage partners, teambuilding and social activities (including a community service event), and an industry‑based group project. Successful interns may be considered for full‑time employment through the Trainee Program after graduation.

Responsibilities

• Assist with day‑to‑day operational tasks, such as document processing, policy issuance, and record maintenance.
• Help review and verify insurance applications and forms for completeness and accuracy.
• Support processing of endorsements, renewals, and cancellations.
• Help identify data inconsistencies and perform quality assurance checks.
• Generate reports and summaries to support underwriting, claims, or compliance teams.
• Collaborate with departments such as underwriting, claims, customer service, and compliance to resolve operational issues.
• Assist in responding to internal inquiries related to policy status, documentation, or process flows.
• Document and update standard operating procedures (SOPs) or process maps.
• Attend training sessions to learn about insurance products, policy administration systems, and regulatory requirements.
• Gain exposure to business operations and how they support the overall insurance value chain (underwriting, claims, billing, customer service).
• Shadow professionals across different departments to understand cross‑functional operations.
• Help ensure policies and procedures follow company guidelines and regulatory standards.
• Assist with preparation for internal or external audits by organizing and retrieving required documentation.

Qualifications

• Currently matriculated student enrolled at a 4‑year college or university pursuing a Bachelor’s or Master’s degree (required).
• Strong GPA preferred (minimum GPA of 3.2 required).
• Strong interpersonal skills, including strong oral and written communication skills.
• Leadership experience through work or involvement in community service, athletics, clubs, or other activities preferred.
• Technically adept/digitally savvy.
• Ability to be onsite in the office 4 days a week.

Pay

Interns are paid on an hourly basis at the rate of $25/hour.

Schedule

The program runs for ten weeks from June 7 to August 13, with an expectation of onsite work four days per week.