2027 Summer Intern: Associate QA Analyst (Customer Operations)

Spectrum · Charlotte, NC · 4 wk ago

On-siteQuality AssuranceInternship

About the role

You’re a motivated student with a current 3.0 GPA or higher currently pursuing a degree in one of the following areas from an accredited college or university: Information Technology, Computer Science, or related field. This is a paid, full-time, 11-week internship designed to give you real-world experience and meaningful exposure to the telecommunications industry in your chosen field. Internship program runs from May 26 through August 6, 2027. In addition to role-specific projects, you’ll take part in professional development sessions, networking opportunities, mentorship and experiences that help you grow personally and professionally. As part of America’s Connectivity Company®, you’ll join a team that serves millions of customers and communities nationwide, while gaining valuable insight into the work that powers connection every day. Throughout the summer, you’ll contribute to meaningful work, strengthen your skills and have opportunities to: Grow your skills in a dynamic, innovative business environment. Build connections with team members and senior leaders who can help you better understand our business and what it’s like to work here. Learn from a mentor, who can provide guidance, support and career advice. As a Spectrum intern, you’ll spend the summer working alongside two teams: your respective department and your intern cohort. Department and team-focused projects account for about 80% of your schedule. You’ll spend the other 20% on internship experiences that include a kickoff conference, professional development sessions and networking activities, webinars, community service, cross-functional projects and final presentations. This experience is designed to help you explore your interests, expand your network and leave with a deeper understanding of both your field and the impact of our business.

Responsibilities

Developing and executing formal validation plans to ensure the delivery of quality software solutions
Assisting in validation planning, writing scripts, reporting defects, and validation automation execution
Defining and tracking quality assurance metrics such as defects, defect counts, test results, and test status
Working on projects of moderate to high complexity within one or more development environments

Qualifications

Must be a rising senior with an expected graduation date between December 2027 and May 2028
Must be currently enrolled in an accredited College or University completing a bachelor’s degree
Must have at least a 3.0 GPA or greater in current program
Ability to travel locally to Spectrum intern development events and activities throughout the program
Authorization to work in the U.S. without restrictions or need for future sponsorship

Skills

Ability to self-motivate and apply learning to larger paradigms
Ability to focus on deadlines and deliverables
Analytical skills
Communication Skills - Verbal and Written

Schedule