Sales Operations Analyst Intern (Summer 2027)

About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to B as fast as possible. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics.

About The Sales Operations Team

Sales Operations partners with Zipline’s commercial teams to turn strategy into repeatable execution. We build the systems, data, and operating rhythms that help sales teams prioritize the right accounts, manage pipeline, and act on insights. Our work spans CRM governance, account research, pipeline reporting, process improvement, sales enablement, and cross-functional go-to-market initiatives.

Responsibilities

• Audit, standardize, and enrich CRM records to improve data quality and trust in reporting.
• Support recurring pipeline, forecast, and funnel reporting; identify trends in stage movement, aging, coverage, and conversion.
• Build account lists, market maps, and research briefs that help sales teams prioritize prospects and whitespace opportunities.
• Document and improve sales processes, including lead routing, handoffs, opportunity stages, and follow-up workflows.
• Coordinate cross-functional Sales Operations initiatives by tracking milestones, owners, risks, and next steps.
• Create practical dashboards, analysis, playbooks, and enablement materials for sales and leadership stakeholders.
• Identify repetitive work and help evaluate automation or AI-enabled ways to improve speed, consistency, and quality.

Requirements

• You must have completed at least two years of undergraduate degree in business, economics, analytics, marketing, operations, engineering, or a related field. Candidates who are currently pursuing or have completed a bachelor’s, master’s, or MBA degree are eligible.
• Strong analytical, organizational, and problem-solving skills, with an ability to work carefully with data and details.
• Curiosity about how sales organizations operate and a willingness to ask questions, investigate problems, and learn new tools.
• Clear written and verbal communication skills, including the ability to turn analysis into a concise recommendation.
• Comfort managing multiple workstreams in a fast-moving and sometimes ambiguous environment.
• Experience with spreadsheets, CRM systems, reporting tools, or process documentation is helpful but not required.
• HubSpot Admin experience is a plus.

Schedule

This internship is a full-time position, in-person at our South San Francisco office. We will host our Summer 2027 interns from May/June to August/September.

Pay

The hourly rate for this internship is $40 per hour. Additional benefits may include relocation support, a housing stipend, overtime pay, paid sick time, and other benefits, where applicable and subject to local requirements.