2027 Session Constituent Services Coordinator for the Senate Democratic Caucus

Location: Olympia, WA. Closes: November 8, 2026, at 11:59 PM PST.

About the role

The Constituent Services Coordinator monitors and updates the Senate Democratic Caucus and Senate offices on district and state issues, acts as a liaison to state, federal, and local governments, and supports member offices and constituents. This full‑time temporary position runs from on or about January 4 2027 through the end of the 2027 Legislative Session (approximately April 2027), reporting to the Chief of Staff and SDC Resource Coordinator.

Responsibilities

• Collaborate with the SDC Resource Coordinator to support member offices
• Inform the caucus of assigned issue areas by screening district sources and communicating with member offices
• Analyze constituent issues, research, and identify solutions for member offices
• Act as a liaison to local, state, federal officials, and other persons or groups to build effective relationships for the caucus
• Coordinate relevant workshops and seminars for staff
• Screen and refer cases, when appropriate, to other offices and agencies
• Prepare periodic reports on pending cases and district activities in assigned issue areas
• Update contact lists for agency contacts and congressional delegations
• Continually screen active cases and act as liaison with constituents to ensure timely handling
• Assist with constituent services training for Session Aides working in Democratic offices
• Maintain up‑to‑date files on all cases and important information categories
• Report constituent services case status to member offices
• Assist the SDC Resource Coordinator in various tasks

Requirements

• Knowledge of or willingness to learn about the legislative process, organization, and procedure
• Knowledge of local, state, and federal agencies and departments
• Familiarity with office policies, practices, and procedures
• Awareness of relevant issues in Washington State
• Ability to effectively support legislative offices
• Ability to handle sensitive cases and communicate respectfully with constituents in crisis
• Ability to accept and work with performance‑based feedback and guidance
• Ability to develop and maintain cordial, effective working relationships with caucus staff, legislators, member‑office staff, agency liaisons, interest‑group representatives, and the public
• Ability to listen, problem‑solve, and communicate with kindness and empathy while respecting confidentiality

Qualifications

• Previous legislative, executive branch, or state agency experience preferred
• Background in casework or a related field is a plus (training will be provided)

Benefits

• Salary: $4,385 per month
• Eligible for paid sick leave
• Eligible for bereavement leave
• Access to the Employee Assistance Program

Schedule

• In‑person work in Olympia during the legislative session
• Hours: 8 am – 5 pm, Monday through Friday
• Work all holidays that occur during the legislative session (e.g., Martin Luther King Jr. Day, Presidents’ Day)
• Position duration: on or about January 4 2027 through the scheduled end of the 2027 Legislative Session (late April 2027)