2027 Service Delivery Summer Intern

About the role

BBH’s 2027 Service Delivery Internship is a dynamic 10‑week program that immerses you in the firm’s culture and business needs. You will work hands‑on with the Investor Services Service Delivery division, receive mentorship from industry leaders, participate in professional development workshops and networking events, collaborate in a tight‑knit team, and engage in community volunteering through BBHcares. The internship requires daily on‑site presence and offers exposure to global banking operations, transformation initiatives, and leading‑edge financial technology.

Responsibilities

• Support Investor Services Service Delivery across operations and global client service
• Manage high‑volume financial transactions with accuracy, efficiency, and adherence to critical deadlines
• Investigate discrepancies, identify root causes, and escalate findings when appropriate
• Build relationships by communicating clearly and confidently with internal and external clients and counterparties to resolve issues and minimize risk
• Learn and contribute to exceptional client service practices worldwide
• Share ideas to improve operational efficiency and individual productivity; participate in department and BBH process improvement activities
• Work on specialized projects involving large data sets, uncover insights, and help inform operational decisions
• Gain exposure to leading‑edge financial services technology, including Generative AI tools
• Collaborate with fellow interns on a high‑visibility team project and present recommendations to senior leaders

Requirements

• Current junior in college, entering senior year in Fall 2027
• Background in Business, Innovation and Design, or Project Management
• Strong academic achievement – GPA of 3.3 or higher
• Demonstrated leadership skills through academic and extracurricular activities

Qualifications

• Outstanding written and verbal communication skills; ability to explain technical issues in simple terms
• Ability to think creatively and strategically, both independently and as part of a team
• Sound judgment and demonstrated ability to identify, escalate, and resolve problems
• Ability to prioritize competing demands and manage multiple deadlines
• Ability to analyze business processes to identify patterns, trends, and opportunities for improvement
• Experience or interest in working with large quantities of information for analysis

Skills

• Intermediate proficiency in Excel and PowerPoint – comfortable with common formulas (e.g., VLOOKUP, IF), building basic charts, and creating/manipulating pivot tables for simple analysis
• Passion and intellectual curiosity for learning, including the use of generative AI tools

Benefits

• Healthcare coverage
• Long‑term savings plans
• Income protection
• Professional development opportunities
• Paid time off

Pay

$25 per hour plus a sign‑on bonus

Schedule

10‑week internship with daily in‑office presence