Information Technology Intern, Service Delivery (Summer 2027)

Location: Redondo Beach, CA. Compensation: $30.00/hour. This is a 12‑week internship from May/June through August/September 2027.

About the role

As an Information Technology Intern, Service Delivery, you will work directly with the IT Service Delivery team to support day‑to‑day operations across the company — from user support and hardware deployment to network troubleshooting and infrastructure projects. This role is ideal for someone pursuing a degree in Information Technology, Computer Science, or a related field who wants to gain real‑world, practical experience in a fast‑paced, high‑impact environment. This internship is designed for students who are passionate about technology, infrastructure, and operational support.

Responsibilities

• Assist in the deployment, configuration, and maintenance of end‑user systems including laptops, desktops, peripherals, and mobile devices.
• Support onboarding and offboarding processes by preparing, imaging, and configuring hardware for new and departing employees.
• Participate in network troubleshooting, including testing connectivity, validating VLAN assignments, and assisting with switch and access point deployments under supervision.
• Help document and improve IT operational processes, runbooks, and troubleshooting guides.
• Provide technical support to end users, including hardware and software issue resolution, account access, and peripheral setup.
• Assist with low‑voltage tasks such as patching cables, labeling ports, and organizing network infrastructure.
• Support the Service Delivery team in scheduled maintenance, equipment inventory, and asset lifecycle management.
• Participate in special projects, such as system upgrades, process automation, or hardware refresh initiatives, with mentorship from full‑time team members.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or a related technical field.
• Strong interest in IT operations, service delivery, and infrastructure support.
• Basic understanding of networking concepts (IP addressing, VLANs, DHCP, DNS) and operating systems (Windows, macOS).
• Excellent troubleshooting and problem‑solving skills with a willingness to learn in a hands‑on environment.
• Strong communication skills and ability to work collaboratively in a team setting.
• Must be detail‑oriented, organized, and able to follow processes and procedures accurately.

Preferred Skills And Experience

• Experience with ticketing systems or service desk platforms.
• Familiarity with endpoint management tools (Intune, JAMF, etc.).
• Exposure to scripting or automation tools is a plus.

Additional Requirements

• Willing and able to work on‑site in Redondo Beach, CA for the duration of the internship.
• This position may require overtime hours; interns are eligible for overtime pay.