2027 Platforms & Technology Consultant

About the role

Launch your consulting journey with West Monroe. West Monroe is seeking entry-level Consultants to join our Customer Strategy & Platforms team within our Technology and Experience (TechEx) Practice. As a Platforms Technology Consultant, you will collaborate with clients across industries, focusing on strategy, digital transformation, technology platforms like Salesforce, and technology architecture and integration. As a Platforms & Technology Consultant, you will gain hands-on experience in technology strategy, technology architecture, and systems integration, equipping you to drive impactful solutions for clients’ marketing, sales, service, and eCommerce operations. You’ll work with diverse teams to design and implement innovative, results-driven solutions. Join our team and make a lasting impact! At West Monroe, we work with you. We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come. At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next. You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

Responsibilities

• Conduct interviews, gather insights, and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows, redesign processes, and create technical documentation
• Configure/Program on Salesforce, ServiceNow, Hubspot or similar Platform solutions, develop integrations, and migrate data
• Write and execute test scripts, manage deployments, and support DevOps
• Create and deliver end-user training materials
• Support strategy workshops, process improvements, KPIs, and financial modeling
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes

Requirements

Bachelor’s degree in progress, with an expected graduation date between December 2026 and August 2027. Candidates must currently be on track to graduate within this window. The graduation date will be verified.

Minimum cumulative GPA of 3.0

Legally authorized to work in the United States without limitation or sponsorship now or in the future (e.g., OPT, H-1B visa, TN, etc.)

Reside within 50 miles of your assigned office prior to your start date; our culture emphasizes team collaboration within a hybrid work model

Ability and willingness to travel (up to 50%); travel expenses covered by West Monroe

Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs

Qualifications

Majors in: Computer Science, Software Engineering

Minors in: Data Science, AI Engineering

Skills

Technologies/Tools you’ll work with:

• Languages: Apex, Java, Python, JavaScript, TypeScript, YAML, RAML
• Web Development: HTML, CSS, modern frameworks
• Databases: SQL, cloud-based platforms
• Integration Tools: MuleSoft, Dell Boomi, APIs
• Platforms: Salesforce, Heroku, ServiceNow, NetSuite, Hubspot