2027 Platforms & Technology Consultant

About the role

Launch your consulting journey with West Monroe West Monroe is seeking entry-level Consultants to join our Customer Strategy & Platforms team within our Technology and Experience (TechEx) Practice. As a Platforms Technology Consultant, you will collaborate with clients across industries, focusing on strategy, digital transformation, technology platforms like Salesforce, and technology architecture and integration. As a Platforms & Technology Consultant, you will gain hands-on experience in technology strategy, technology architecture, and systems integration, equipping you to drive impactful solutions for clients’ marketing, sales, service, and eCommerce operations. You’ll work with diverse teams to design and implement innovative, results-driven solutions.

Join our team and make a lasting impact! Other consultancies talk at you. At West Monroe, we work with you. We’re a global business and technology consulting firm passionate about creating measurable value for our clients, delivering real-world solutions. The combination of business and technology is not new, but how we bring them together is unique. We’re fluent in both. We know that technology alone is not the answer, but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come. At West Monroe, we zero in on the heart of the opportunity, getting to results faster and preparing people for what’s next. You’ll feel the difference in how we work. We show up personally. We’re right there in the room with you, co-creating through the challenges. With West Monroe, collaboration isn’t a lofty promise, but a daily action. We work together with you to turn vision into clear action with lasting impact.

Responsibilities

• Conduct interviews, gather insights, and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows, redesign processes, and create technical documentation
• Configure/Program on Salesforce, ServiceNow, Hubspot or similar Platform solutions, develop integrations, and migrate data
• Write and execute test scripts, manage