2026-2027 Receptionist

Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in over 150 schools across four states. Founded by Jonathan Hage in 1997, CSUSA's mission is a Relentless Commitment to Student Greatness in School and in Life™. CSUSA provides an academically rigorous education to students, equipping them with real-world readiness for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing the gaps in achievement and opportunity, keeping our promise of Strong Minds, Good Hearts™.

About the Role

If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. As a Receptionist, you will serve as the primary reception and information resource for the assigned location by assisting walk-in traffic and answering telephone inquiries. This position is the focal point for the school and provides supplementary clerical, computer, and operational support.

Responsibilities

• Leads by example in adherence and knowledge of the CSUSA and school's Vision, Mission, and Values, demonstrating commitment to act ethically and promote a team concept.
• Follows through on duties and projects assigned and participates in training programs to increase skill and proficiency.
• Reviews current developments, literature, and technical sources related to job responsibilities.
• Follows company policies and federal/state laws, ensuring adherence to safety procedures.
• Consults directly with CSUSA personnel when applicable.
• Greets and directs walk-in traffic, providing general information and making referrals to offices and services.
• Answers phone inquiries, connecting calls to appropriate offices and services.
• Maintains a master guide of activities, events, and related school information.
• Performs clerical tasks such as scheduling, record-keeping, tracking student attendance, managing supplies, photocopying, typing, data input, sorting mail, and faxing/emailing documents.
• Schedules appointments and meetings, including reserving facilities, organizing materials, and arranging catering services.
• Responds to requests for school information via telephone and mail, maintaining confidentiality as appropriate.
• Serves as a liaison for administrators and teachers, ensuring the front office is organized and stocked with parent information sheets.
• Maintains inventory of office supplies, ordering as needed within budget.
• Provides passes to students and orients substitute teachers.
• Contacts parents on the waiting list when an opening at the school arises.

Requirements

• High school graduate or equivalent.
• Minimum of 2 years of relevant experience; experience in a school office setting is highly desired.
• Excellent customer service, organization, time management, and follow-up skills.
• Professional demeanor with strong interpersonal and collaboration skills.
• Positive attitude and ability to maintain a pleasant working environment.
• Detail-oriented with excellent oral, written, and active listening communication skills.
• Ability to consistently follow instructions, respond to management direction, and solicit feedback for improvement.
• Commitment to company values and implementing best practices in character education.
• Successful results of criminal and employment background check.
• Bilingual skills are a plus but not required.
• Ability to be at work consistently and on time.

Work Environment

• Usual office working conditions.
• Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds frequently.
• Travel within or outside of state may be required.

This job is non-exempt from the overtime provisions of the Fair Labor Standards Act.