1st Shift Quality Assurance Technician

Responsibilities

• Conduct routine quality control and testing per customer specifications
• Conduct testing and collect production performance data in an effort to support non-routine quality checks
• Absorb with Return Material Authorization (RMA) investigations when products are considered as non-conforming, as well as implementing continuous improvement initiatives
• Update RMA’s in company’s ERP system when requested
• Attend meetings and trainings when necessary to support quality control activities and initiatives
• Complete required paperwork as needed
• Work safely, and keep work areas clear, and organized; maintains housekeeping standards
• Perform other duties as requested

Qualifications

• High school diploma or general education degree (GED) or equivalent combination of education and experience
• 3 to 5 years of related work experience
• Quality experience in the manufacturing industry is a plus
• Business correspondence and interpersonal skills, as well as computer skills
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to read and interpret ruler, scales and other measurement devices
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus
• Physical demands include regular sitting, standing, walking, handling objects, and lifting up to 40 pounds

Key Characteristics

• Quality: Thorough and detail-oriented, and places strong emphasis on accuracy. Seeks ways to continuously improve quality and performance.
• Dependability and Reliability: Able to follow instructions, respond to management direction, keep commitments, is punctual and on time, and is able to take responsibility and have accountability for own actions
• Problem Solving: Identifies and escalates problems in a timely manner; Gathers and communicates information skillfully; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Initiative: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.
• Teamwork and Collaboration: Acts as a team player that balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Detail-Oriented: Ability to pay close attention to detail, and understands the importance of accurate, high-quality work