1st shift-Operations Attendant-CLT

Local parking company is seeking a full-time Operations Attendant to enforce rules in our parking lots and garages.

Responsibilities

• Greet and assist customers with parking inquiries, directions, and payment instructions.
• Provide information on parking rates, passes, and facility policies.
• Handle customer complaints or escalate issues to management as needed.
• Monitor daily parking activities to ensure smooth traffic flow and proper use of spaces.
• Operate and troubleshoot entry/exit gates, ticket machines, and payment systems.
• Assist during peak hours, special events, or emergencies to manage vehicle flow.
• Check for valid parking permits and passes.
• Issue citations or notices for violations in accordance with company policy.
• Support enforcement team with operational needs when required.
• Conduct routine inspections of parking areas, equipment, and signage.
• Report maintenance issues, hazards, or equipment malfunctions promptly.
• Help maintain facility cleanliness and a safe environment for customers.
• Complete shift logs, incident reports, and operational checklists.
• Communicate effectively with supervisors and team members regarding facility status.

Requirements

• High school diploma or equivalent required.
• Previous experience in customer service, parking, or facility operations preferred.
• Strong communication and interpersonal skills.
• Ability to handle cash, credit, and electronic transactions accurately.
• Comfortable working indoors and outdoors in varying weather conditions.
• Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
• Valid driver’s license with clean driving record.
• Dependable, punctual, and able to work flexible shifts including evenings, weekends, and holidays.
• Must be able to lift 25-50 pounds.
• Drive personal vehicle during work to multiple locations (mileage reimbursed monthly).
• Must show proof of current vehicle registration and insurance.
• Pass pre-employment criminal background check, drug test, and motor vehicle records check (10-year background check).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 1st shift: 8 AM to 4 PM, Friday to Tuesday (8-hour shifts).
• Training days on 1st shift, Monday to Friday.
• Weekends and holidays required.