1Service Technician

About the role

Kenny Kent Chevrolet is committed to serving the communities in southern Indiana, northern Kentucky, and southeastern Illinois. We work tirelessly to earn lifelong customers through our commitment to excellence and great customer service. We’re able to provide exceptional service because we value our employees and provide everything needed to make them successful, allowing us to be the best in the business year after year!

Responsibilities

• Receive repair orders from dispatcher and take to stall area.
• Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
• Diagnose cause of any malfunction and perform repair as authorized.
• Perform Multi Point Vehicle Inspection.
• Communicate with the Parts Department to obtain needed parts.
• Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
• Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
• Document work performed.
• Road-test vehicles to ensure repair has addressed the customer complaint.
• Quality check work performed.
• Attend training classes.
• Keep abreast of factory technical bulletins.
• Ensure that customers’ vehicles are kept clean.
• Administer safety and housekeeping policies and procedures.
• Understand and follow federal, state and local regulations, governing service repair work.

Requirements

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent, ASE Certification required
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

Qualifications

Not specified

Skills

• Customer service skills
• Computer competencies
• Diagnostic skills
• Electrical repair skills
• Engine repair skills
• Hand-eye coordination
• Mechanical troubleshooting skills
• Multi-point vehicle inspection
• Part communication
• Parts tagging and saving
• Repair documentation
• Vehicle road-testing
• Work quality assurance
• Work safety and housekeeping
• Understanding of regulatory requirements

Benefits

• Medical, Dental & Vision Insurance
• 401K + Match
• Paid Time Off and Vacations
• Paid Holidays
• Short Term/Long Term Disability
• Life Insurance
• Growth Opportunities
• Paid Training

Pay

Pay ranging from $16 per hour - $41 per hour - Based on experience

Schedule

Saturday based on business levels you may be required to work on a Saturday.