$120k/year | Inside Sales Manager | Cerritos, CA

About the role

HB Staffing is seeking an Inside Sales Manager to join a growing and dynamic team!

Responsibilities

• Lead, coach, and develop Inside Sales and Customer Service teams.
• Manage customer relationships, onboarding, contract execution, and issue resolution.
• Develop and execute sales strategies, including forecasting, pipeline management, KPI development, and performance reporting.
• Collaborate cross-functionally with Engineering, Production, Operations, Marketing, and Outside Sales teams.

Requirements

• Bachelor's degree in Business, Sales, Marketing, Engineering, or related field.
• Minimum of 5 years of experience in an Inside Sales leadership or management role.
• Proven experience leading, coaching, and developing Inside Sales and Customer Service teams.
• Experience managing customer relationships, onboarding, contract execution, and issue resolution.
• Demonstrated experience with sales forecasting, pipeline management, KPI development, and performance reporting.
• Experience collaborating cross-functionally with Engineering, Production, Operations, Marketing, and Outside Sales teams.

Qualifications

• Strong leadership skills with the ability to coach, mentor, and develop high-performing teams.
• Customer-focused mindset with a proven ability to build and maintain long-term client relationships.
• Strong understanding of sales strategy, business development, and revenue growth initiatives.
• Experience with customer relationship management (CRM) systems, contract administration, and customer onboarding.
• Ability to analyze sales data, monitor KPIs, forecast revenue, and make data-driven business decisions.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving, decision-making, and process improvement skills.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office and other business applications.
• Self-motivated, adaptable, and results-oriented with a strong sense of accountability.

Job Perks

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)