(1143) Peer and Veteran Services Supervisor
About the role
The Peer & Veteran Services Supervisor provides day-to-day leadership and operational oversight of BTCS peer and veteran services. This position supervises and develops staff, promotes recovery-oriented and person-centered service delivery, and supports the integration of peer services across behavioral health programs. The Supervisor is responsible for ensuring quality service delivery, documentation compliance, staff productivity, program and grant performance, budget monitoring, and required reporting. This position works closely with BTCS leadership, staff, funders, and community partners to strengthen programming, improve access to services, and support positive outcomes for veterans, military-connected individuals, families, and others served by BTCS.
Location: Bastrop, Seguin, Georgetown, Gonzales, and Round Rock, TX
Responsibilities
- Provide regular supervision, coaching, onboarding, training, professional development, and performance feedback to peer and veteran services staff.
- Support recruitment, hiring, orientation, and ongoing development of staff.
- Review Skills Training, Psychosocial Rehabilitation (PSR), peer support, and other applicable documentation for completeness, accuracy, timeliness, quality, and alignment with service requirements.
- Provide timely coaching and follow-up regarding documentation, service delivery, productivity, and performance concerns.
- Monitor staff productivity, service activity, program outcomes, grant deliverables, and agency performance measures.
- Monitor program budgets and grant expenditures in coordination with BTCS leadership and finance staff.
- Prepare and submit accurate and timely reports for BTCS, the Military Veteran Peer Network (MVPN), Texas Veterans Commission (TVC), and other applicable funders or partners.
- Support compliance with program, grant, contract, documentation, and reporting requirements.
- Promote recovery-oriented