10779 - Manager, Platform Engineering

About the Role

Hyundai Autoever America (HAEA) is the IT powerhouse behind Hyundai Motor Corporation, a Fortune 500 global leader in the automotive industry. As a key affiliate, we provide cutting-edge IT services and Managed Services Provider support to top brands including Kia, Genesis, Hyundai Translead, Hyundai Mobis, Hyundai Capital, and Glovis. HAEA offers a global and collaborative environment where you’ll drive innovation, boost operational efficiency, and help shape the future of mobility for the Hyundai Motor Group.

Responsibilities

• Lead and mentor the team to plan, operate, and troubleshoot the support center's workload.
• Provide guidance and direction for a broad range of technical solutions to install, upgrade, secure, tune, monitor, and maintain Compute systems: Windows, Solaris, RedHat, CentOS, AIX, IBMi, VMware, and its underlying infrastructure (HP, DELL, Oracle, and IBM).
• Identify program needs and coordinate solutions and support.
• Design and oversee efficient, effective IT management processes.
• Identify and resolve user/customer issues.
• On-call 24x7 for operational support and onsite rotation for P1/P2 major incident management and emergency response.
• Manage the work efforts of supervisors/individual contributors, including hiring, firing, performance appraisals, and pay reviews.
• Manage onshore and offshore server engineers.
• Work on complex issues requiring in-depth evaluation of variable factors and exercise judgment in selecting methods and techniques for results.
• Network with key contacts outside your area of expertise.
• Determine methods and procedures on new assignments and coordinate activities of other personnel.

Requirements

• Bachelor of Science degree preferred or equivalent work experience (including 6+ years in Information Technology).
• 10 years managing a technical support team.
• Experience leading a team in the integration and support of Windows, Solaris, RedHat, VMware, CentOS, AIX, and IBMi.
• 7+ years of experience in managing compute and infrastructure.

Qualifications

• ITIL certification preferred.
• AWS and/or Azure certification preferred.

Pay

Base Salary Range: $150,000–$165,000

Schedule

5 days on-site (Irvine, CA 92614)