1.20. Business Analyst

About the role

The Position is hybrid work schedule – telework is permitted but candidate must be able to come on-site in Harrisburg, PA when requested by management. Candidate MUST currently be local to the Harrisburg area (within 1 hour). Candidate must pick-up work equipment in-person in Harrisburg, PA. Candidate must work EST Business Hours.

Responsibilities

• Plan and facilitate requirement sessions with stakeholders to understand and capture requirements based on enhancement request.
• Comfortable working with various stakeholders which includes internal and external stakeholders.
• Possess strong analytical, critical thinking and problem-solving skills.
• Produce all necessary deliverables and artifacts as defined by the project.
• Plan and facilitate other project related meetings as needed.
• Serve as the liaison between the technical teams and the stakeholders during the Software Development Life Cycle (SDLC).
• Ability to drive the process forward and ensure all risks and issues are escalated appropriately.
• Possess strong understanding of IT Business Analysis Body of Knowledge (BABOK).

Qualifications

• Experience conducting Facilitated Workshops for requirements analysis.
• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
• Knowledge of formal requirements gathering methodologies.
• Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
• Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
• Experience developing User (stakeholder) requirements - are a very important part of the deliverables, the needs of the stakeholders will have to be correctly interpreted. This deliverable can also reflect how the product will be designed, developed, and define how test cases must be formulated.
• Experience developing Quality-of-service (QoS) (non-functional) requirements - re requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example: performance, scalability, QoS, security and usability.
• Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners, and runtime parameters.
• Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
• Strong organization and writing skills.
• Experience developing graphic representations of complex business processes.
• Ability to analyze data and perform statistical analysis.
• Knowledge and familiarity using Microsoft Office, Microsoft Visio, software design tools and structured query language (SQL) queries and tools.

Skills

• IT Analyst certification through the International Institute of Business Analysis (IIBA) - Highly desired.

Benefits

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