0658 Co Manager

About the role

The Co‑Manager manages the day‑to‑day operation of the store as a Manager On‑Duty in conjunction with the management team to maximize sales and customer service, and oversees the execution of the merchandising plan to maintain compliance and store standards.

Responsibilities

• Maximizes profits and customer service by leading the assigned category team and operating the store in adherence with all company policy and guidelines.
• Operates the store as the Manager On‑Duty in conjunction with the management team.
• Maintains the physical security of the store as a key‑holding member of management.
• Ensures the highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising, cleanliness, and operational efficiency.
• Trains and develops Associates and Leads.
• Facilitates effective communication to all store Associates through daily briefings and weekly/monthly meetings.
• Drops off bank deposits and picks up change orders as needed.
• Picks up café grocery supplies (milk, baked goods, etc.) as needed.
• Consults with the General Manager on associate performance.
• Performs other duties as assigned.

Scheduling Requirements

All managers follow the 3‑ or 4‑manager rotation schedule, depending on the number of managers in the store. Managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, or have availability approved by the District Manager if open availability is not possible. All managers are full‑time and may work up to 45 hours per week.

Core Competencies

• Interpersonal Skills
• Team Management and Development
• Action Orientation
• Strong verbal and written communication skills

Qualifications

• 21 years of age or older
• High school diploma or equivalent; some college preferred
• Previous experience in a supervisory role
• Successful completion of all required background screenings

Preferred Skills

• Computer and cash register skills

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time.
• Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities.
• Must be able to lift or team‑lift objects up to 50 lb., with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without an assistive device.
• Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job.