0618 Co Manager
Books A Million · Merrillville, IN · 1 mo ago
OTHRFull-time
The Co‑Manager manages the day‑to‑day operation of the store as a Manager On‑Duty in conjunction with the management team to maximize sales and customer service, and oversees the execution of the merchandising plan to maintain compliance and store standards.
Responsibilities
- Maximize profits and customer service by leading the assigned category team and operating the store in adherence with all company policies and guidelines.
- Operate the store as the Manager On‑Duty alongside other management team members.
- Maintain physical security of the store as a key‑holding member of management.
- Ensure the highest level of customer service and resolve customer complaints to a satisfactory conclusion.
- Maintain category merchandising, cleanliness, and operational efficiency.
- Train and develop Associates and Leads.
- Facilitate effective communication to all store Associates through daily briefings and weekly/monthly meetings.
- Drop off bank deposits and pick up change orders as needed.
- Pick up café grocery supplies (milk, baked goods, etc.) as needed.
- Consult with the General Manager on associate performance.
- Perform other duties as assigned.
Scheduling Requirements
- All managers follow a 3‑ or 4‑manager rotation schedule, depending on store staffing.
- Open availability required; must be able to work opening shifts, closing shifts, or other shifts as needed, or have availability approved by the District Manager.
- Full‑time position; may work up to 45 hours per week.
Core Competencies
- Interpersonal Skills
- Team Management and Development
- Action Orientation
- Strong verbal and written communication skills
Qualifications
- 21 years of age or older
- High school diploma or equivalent; some college preferred
- Previous experience in a supervisory role
- Successful completion of all required background screenings
Preferred Skills
- Computer proficiency
- Cash register operation
Physical and Environmental Requirements
- Must be able to stand and walk for extended periods.
- Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities.
- Must be able to lift or team‑lift objects up to 50 lb., with or without assistance.
- Must be able to communicate using speech, sight, and sound, with or without an assistive device.
- Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities.
Benefits
- Competitive pay with performance‑based incentives.
- Medical, dental, and vision coverage, plus Healthcare and Dependent Care Spending Accounts.
- Life insurance and disability coverage.
- 401(k) plan with company matching contributions.
- Generous paid time off.
- Employee discounts on books, gifts, toys, collectibles, and more.
- Employee Assistance Program offering confidential counseling and resources.
- Benefit eligibility based on hours worked, employment status, position, and plan‑specific criteria.