Jobs · OTHR · Indiana

0618 Co Manager

Books A Million · Merrillville, IN · 1 mo ago
OTHRFull-time

The Co‑Manager manages the day‑to‑day operation of the store as a Manager On‑Duty in conjunction with the management team to maximize sales and customer service, and oversees the execution of the merchandising plan to maintain compliance and store standards.

Responsibilities

  • Maximize profits and customer service by leading the assigned category team and operating the store in adherence with all company policies and guidelines.
  • Operate the store as the Manager On‑Duty alongside other management team members.
  • Maintain physical security of the store as a key‑holding member of management.
  • Ensure the highest level of customer service and resolve customer complaints to a satisfactory conclusion.
  • Maintain category merchandising, cleanliness, and operational efficiency.
  • Train and develop Associates and Leads.
  • Facilitate effective communication to all store Associates through daily briefings and weekly/monthly meetings.
  • Drop off bank deposits and pick up change orders as needed.
  • Pick up café grocery supplies (milk, baked goods, etc.) as needed.
  • Consult with the General Manager on associate performance.
  • Perform other duties as assigned.

Scheduling Requirements

  • All managers follow a 3‑ or 4‑manager rotation schedule, depending on store staffing.
  • Open availability required; must be able to work opening shifts, closing shifts, or other shifts as needed, or have availability approved by the District Manager.
  • Full‑time position; may work up to 45 hours per week.

Core Competencies

  • Interpersonal Skills
  • Team Management and Development
  • Action Orientation
  • Strong verbal and written communication skills

Qualifications

  • 21 years of age or older
  • High school diploma or equivalent; some college preferred
  • Previous experience in a supervisory role
  • Successful completion of all required background screenings

Preferred Skills

  • Computer proficiency
  • Cash register operation

Physical and Environmental Requirements

  • Must be able to stand and walk for extended periods.
  • Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities.
  • Must be able to lift or team‑lift objects up to 50 lb., with or without assistance.
  • Must be able to communicate using speech, sight, and sound, with or without an assistive device.
  • Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities.

Benefits

  • Competitive pay with performance‑based incentives.
  • Medical, dental, and vision coverage, plus Healthcare and Dependent Care Spending Accounts.
  • Life insurance and disability coverage.
  • 401(k) plan with company matching contributions.
  • Generous paid time off.
  • Employee discounts on books, gifts, toys, collectibles, and more.
  • Employee Assistance Program offering confidential counseling and resources.
  • Benefit eligibility based on hours worked, employment status, position, and plan‑specific criteria.

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