06379 Inside Sales

About the role

As a Sales Associate at Cosmoprof, your primary objective is creating a memorable shopping experience for our customers. You’ll assist customers with hair color, cosmetics, skin care, and nails, acting as their trusted advisor throughout their beauty journey. We provide extensive product knowledge training—you bring your passion and personality.

Responsibilities

• Build relationships and inspire customer loyalty.
• Recommend additional and complementary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure customers are informed about and enrolled in our Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Cosmoprof’s Culture Values.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 1+ years of retail sales/customer service experience preferred.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly with customers, co-workers, and management.
• Ability to apply product knowledge training to support customer service.
• Can read and explain product labels.
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors occasionally.

Physical Requirements

The position requires:

• Long periods of standing and walking.
• Recurring bending, crouching, stooping, stretching, and reaching.
• Recurring lifting of moderately heavy items such as shipment or record boxes.
• Working around moving parts, carts, or machines.
• Occasional exposure to irritant chemicals.

Benefits

• Generous product discount and free sample products.
• Extensive product education and training.
• Ample opportunity for growth.
• Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time (based on average hours worked).

About Us

Cosmoprof is part of the largest hair and beauty supplier in the world, dedicated to empowering customers to express themselves through hair. We are a leader in wholesale and retail distribution of professional beauty supplies, committed to providing high-quality products and exceptional customer service. We celebrate diversity and inclusivity, believing they fuel innovation and growth.