06021 Inside Sales

About the role

As a Sales Associate at Cosmoprof, you’ll create a memorable shopping experience for customers. Whether assisting with hair color, cosmetics, skin care, or nails, you’ll serve as their trusted beauty advisor. Cosmoprof provides comprehensive product knowledge training—you bring your passion and personality.

Responsibilities

• Build relationships and inspire customer loyalty.
• Recommend additional and complementary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales.
• Ensure customers are informed about and enrolled in the Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate Cosmoprof’s Culture Values.

Requirements

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• 1+ years of retail sales/customer service experience preferred.
• Must be available to meet the scheduling needs of the business.
• Able to communicate clearly with customers, co-workers, and management.
• Ability to apply product knowledge training to support customer service.
• Can read and explain product labels.
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
• May be exposed to fumes and odors occasionally.

Working Conditions

The position requires physical exertion, including long periods of standing, walking, bending, crouching, stooping, stretching, and reaching. You’ll also handle moderately heavy items like shipments or record boxes. The role involves working around moving parts, carts, or machines and may include occasional exposure to irritant chemicals.

Benefits

• Generous product discount and free sample products.
• Comprehensive product education.
• Ample opportunity for growth.
• Eligibility for medical, dental, vision, 401k, vacation, sick, and holiday time (based on average hours worked).

About Us

Cosmoprof is part of the largest hair and beauty supplier in the world, empowering customers to express themselves through beauty. We pride ourselves on inclusivity and self-expression, which fuel our innovation and growth. Join us and thrive in an environment that celebrates diversity.