05 - RTVR Lead

Location: Fort Worth, Texas, USA.

About the role

Incumbents may determine the best methods and procedures to follow to complete assignments. Tasks are very complex, requiring considerable judgment and initiative in resolving problems and making recommendations. Decisions and actions may impact departmental goals and may extend beyond the department. The role works under minimum supervision; situations not covered by standard processes are referred to a manager or expert resource. The incumbent may provide functional guidance to others performing similar work and may be considered the expert in assigned areas. They build internal and external relationships that involve exchanging information and providing explanations in a problem‑solving capacity. The position falls within the Supply Chain Management functional area, Logistics career stream, and is classified as a Supply Chain 5 – Material Handler 5 role (Job Code: SC5‑SCM‑HAND, Band: Level 05, Direct).

Responsibilities

• Provides task leadership and technical expertise to material handlers engaged in the timely and accurate movement and control of inventory.
• Performs tasks such as receiving, shipping, counting, packaging, stock rotation, part identification, and shelf life determination.
• Facilitates the timely and accurate movement and control of inventory in the designated area of responsibility.
• Balances personnel within the area of responsibility to minimize constraints that could adversely affect scheduled material output.
• Monitors quantity and quality output and leads the team to meet group goals.
• Monitors material handlers’ performance by auditing transaction accuracy.
• Compiles data and generates reports as needed to illustrate process effectiveness.
• Identifies, documents, and proposes solutions for processing problems.
• Receives and processes incoming materials, including handling, inspection, labeling, and delivery.
• Verifies items received against purchase orders, bills of lading, and packing lists.
• Works with purchasing to resolve problems with inaccurate deliveries or incorrect delivery paperwork.
• Visually inspects deliveries for loss or damage.
• Prepares finished goods and other items for shipment.
• Orders and maintains supplies necessary to ship products.
• Verifies count and part numbers and prepares and packs items for shipment.
• Prepares shipping documentation and labels.
• Schedules and coordinates pick‑up for outgoing shipments.
• Interacts with freight carriers as needed.
• Posts weight and shipping charges and maintains detailed files for shipments.
• Researches and validates customer claims of wrong shipments, missing parts of a shipment, or defective products received.
• Generates appropriate transactions to correct errors.

Requirements

• Four to six years of relevant experience.
• High school diploma and additional courses after high school, or an equivalent combination of education and experience.

Skills

• Knowledge of warehouse, distribution, inventory control, and shipping/receiving practices.
• Knowledge of personal computers and ability to learn and use area‑specific applications.
• Ability to maintain detailed and accurate records of material movement.
• Basic math skills.
• Ability to effectively communicate with a wide variety of internal customers.
• Ability to operate warehouse equipment such as reel counters, scales, pallet jacks, and forklifts.
• Ability to effectively lead a wide variety of personnel engaged in warehouse operations.
• Specific certifications and/or licenses as required.
• Physical demands include frequent exposure to noise, dust, chemicals, operating machinery, temperature extremes, and hazardous substances; occasional sustained concentration; occasional light physical effort (repetitive motion, standing, sitting in confined spaces, climbing, equipment use, handling lightweight materials); and occasional heavy manual effort including lifting objects over 20 pounds with straining, pulling, and lifting.