03225 Assistant Store Manager
About the role
The Assistant Manager is responsible for supporting the Store Manager in managing and developing a team of associates to ensure optimal customer experiences, effective operations, and brand standards.
Responsibilities
Brings supervision and support to the direction planning of associates' daily goals and activities to deliver exceptional client experiences, maximizing sales and driving customer loyalty in assigned stores.
Maintains all brand standards including merchandising, POGs, marketing, back rooms, dress code, and resolves customer issues and concerns.
Engages, trains, and develops teams to achieve positive results, identifies strengths and opportunities for associates, and addresses them through coaching or counseling.
Holds teams accountable to Company policies and expectations, maintains positive associate relations, and builds strong working relationships with Store Manager peers.
Manages inventory through ordering and shipment processing, ensures timely and accurate follow-through with Company directives, and manages payroll hours to the needs of the business.
Ensures store environments are safe, protects company assets, analyzes available reporting and tools, and ensures compliance with HAZMAT training and execution.
Requirements
High School Diploma or equivalent
At least 18 years of age
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Effectively communicates with team and management
Scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Skills/Abilities and Requirements
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Problem Solver Decision Maker
Competencies
Pasionate Learner
Desire to grow and learn
Flexible Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer Focused Partner
Results Driver
Strategic Thinker
Problem Solver Decision Maker