02750 - Electronic Tech Sr ITS

About the role

Ensure VDOT Traffic Management Center ITS equipment is properly maintained by in-house and maintenance contractors. Ensure compliance with all established safety standards, VDOT policies and procedures, and ITS equipment operational standards.

Perform diagnosis, repair, fabrication, installation, maintenance, and preventive maintenance of a variety of specialized electronic, electrical, and traffic control equipment in the traffic management systems (TMS) for assigned areas. Perform emergency repairs to provide total maintenance of the facility's structural, operational, and equipment replacement needs 7 days per week, 24 hours per day, ensuring the safety of both internal and external customers.

Ensure compliance with all established safety standards, VDOT policies and procedures, and electronic and ITS equipment operational standards. Use available resources to resolve assigned work details; ensure equipment is returned to proper operational status within pre-determined time frames.

Responsibilities

Contractor oversight

• Monitor and inspect contractor work.
• Perform visual and electronic testing and final system evaluation after maintenance, upgrades, and/or repairs are completed by contractors.

Documentation and training

• Prepare routine and technical reports, logs, and documentation.
• Instruct and train staff on the proper use and operation of technical equipment and safety.
• Report deficiencies noted to supervisor.

Record keeping

• Assist Contract Administrator in tracking inspection and contractor work records.
• Provide reports to supervisor detailing accomplishments and required activities.
• Prepare weekly and/or daily reports for submittal.

Responsive troubleshooting and repair

• Monitor maintenance activities in assigned area.
• Perform responsive maintenance including testing and troubleshooting at system level, unit level, board level, and component level.

Routine work, first response, and emergency response

• Perform routine operations or equipment verifications.
• Perform first response work related to testing, diagnostics, and same-day repair (when parts are available).
• Respond to emergency call-outs during scheduled call-out assignment.

Spare equipment and inventory control

• Maintain spare units and replacement parts to ensure problems and repairs are done during first response.
• Return defective or non-working equipment to shop within 24 hours, create a repair ticket, and attach to unit for identification.
• Use PDA bar code scanner system to track equipment through inventory system.
• Assist shop staff in bench repairs and gathering information needed to purchase needed parts or spare equipment.
• Maintain assigned equipment such as vehicles, tools, and test equipment ensuring no loss or damage due to negligence or misuse.

Time, data entry, and documentation

• Perform time and data entry into financial tracking system and maintenance database to account for daily repair and productive time.
• Maintain documentation for equipment testing, troubleshooting, and repair.
• Provide checklists or reports as required.

Work order management, training, and system backups

• Perform work order requests as required based on priority statuses.
• Develop and update instruction manuals and provide staff training as needed.
• Develop schedule and perform system software database backups of all facility systems to support timely recovery from system failures and disaster incidents.

Qualifications

What will make you successful

• Ability to communicate effectively orally and in writing with internal and external customers.
• Ability to coordinate and prioritize multiple assignments and competing priorities.
• Ability to coordinate and work with others.
• Ability to develop and maintain Excel and data access spreadsheets and programs.
• Ability to establish and maintain effective working relationships.
• Ability to keep detailed and accurate records.
• Ability to modify and fabricate electronic equipment, and read and interpret electronic schematics and manuals.
• Ability to operate a bucket truck.
• Ability to perform physical labor.
• Ability to perform troubleshooting at four levels: system, unit, board, and component.
• Ability to