0226 Bookseller

About the role

Love books? Good. That's where it starts. Booksellers work directly on the sales floor and at the register throughout each shift, turning everyday moments into the reason customers come back. The best booksellers are readers first. You don't just sell books. You believe in them. Enjoy the thrill of connecting someone with their next great read? Ready to be part of a store where every shift turns up something new to discover? This is an hourly role based in one of our Books-A-Million retail store locations. A passion for books is the foundation here, and you'll bring that energy to the sales floor every day. The Bookseller takes ownership of the customer experience from the first greeting to the final transaction, helping customers find what they came for — and discovering something new along the way. You'll bring that energy to the sales floor every day, working closely with fellow Associates and store leadership in a fast-paced, customer-facing environment that blends sales, merchandising, and everyday store upkeep.

Responsibilities

• Welcome every customer with genuine warmth and enthusiasm; listen, connect, and help them discover exactly what they’re looking for—from a favorite author to an unexpected treasure; make checkout quick, accurate, and effortless, leaving every customer feeling valued.
• Drive sales across all products by helping customers discover what’s right for them; highlight customer benefits and company‑sponsored programs that add value to their experience.
• Bring the sales floor to life by creating inviting displays that spark curiosity; follow merchandising guidelines and timelines while keeping tables and shelves fresh, inspiring, and full of something worth discovering.
• Maintain a welcoming sales floor: keep tables and shelves fresh, return books and products to their place, pick up throughout the store, and complete housekeeping and cleaning tasks.
• Handle every transaction with care, honesty, and integrity; follow loss prevention standards and protect customers, team, and company.
• Pitch in across departments: support buyback, receive new shipments, help with inventory, assemble and maintain fixtures, and keep every part of the store clean, welcoming, and ready for customers.
• Perform other duties as assigned.

Qualifications

• Required: 16 years of age or older; successful completion of all required background screenings.
• Preferred: genuine love of books, reading, and discovering something new; curiosity to learn about products, authors, and what customers are excited about.
• Preferred: strong communication and connection skills — creating warm, genuine interactions with customers and teammates through thoughtful listening and clear communication.
• Preferred: ownership mindset — taking initiative, staying organized, and confidently balancing multiple priorities to keep the store running smoothly.
• Preferred: previous retail or customer service experience — understanding what it takes to create a welcoming store, serve customers well, and take ownership of details that make a great retail experience.
• Preferred: comfort with technology and transactions — using computers and cash registers accurately while staying curious and willing to learn new systems and processes.

Benefits

• Competitive pay with opportunities to earn performance‑based incentives.
• Medical, dental, and vision coverage, plus Healthcare and Dependent Care Spending Accounts.
• Life insurance and disability coverage.
• 401(k) plan with company matching contributions.
• Generous paid time off.
• Employee discounts on books, gifts, toys, collectibles, and more.
• Employee Assistance Program — confidential counseling, resources, and support for you and your family.

Requirements

• Physical requirements: able to stand and walk for extended periods; use hands/arms to operate a keyboard and telephone for repetitive motion; lift or team lift objects up to 50 lbs., with or without assistance; communicate using speech, sight, and sound with or without an assistive device; able to stand, walk, climb, bend, stoop, or crouch while performing daily activities.