01564 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in various areas including brand, people, and operations. They also take full responsibility when the Store Manager is not present.

Responsibilities

• Brand: Supervise and support associates in achieving exceptional customer experiences that maximize sales and customer loyalty. Ensure all brand standards are met and resolve customer issues.

• People: Engage, train, and develop teams to achieve business objectives. Recruit and hire associates, coach and counsel team members, and maintain positive relationships with peers and managers.

• Operations: Manage store processes, ensure compliance with company policies, and execute digital strategies. Handle inventory, payroll, and store operations.

• Safety/Loss Prevention: Maintain a safe store environment, enforce policies, and protect company assets.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience

• At least 1+ year(s) prior management experience

• Ability to lead or support a team

• Effective communication skills

• Scheduling availability to meet business needs

• Cosmetology license desirable but not required

Competencies

• Passionate Learner

• Flexible Agile Adapter

• Talent Builder

• Effective Communicator

• Team Builder

• Customer Focused Partner

• Results Driver

• Strategic Thinker

• Problem Solver

• Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

About Us

We are a leader in wholesale and retail distribution of beauty supplies. Our mission is to provide high-quality professional beauty products and exceptional customer service. We value diversity and inclusivity, and we believe everyone can thrive here.