01513 Assistant Store Manager

About the role

The Assistant Manager is responsible for supporting the Store Manager in overseeing all store operations, ensuring optimal customer experiences, and maintaining brand standards. They also engage, train, and develop their teams to achieve positive results.

Responsibilities

• 30% Brand: Supervise and plan associates' daily goals to deliver exceptional customer experiences, manage brand standards, and resolve customer issues.

• 30% People: Support the Store Manager in managing team dynamics, recruiting, coaching, and maintaining positive relationships with associates and peers.

• 30% Operations: Ensure compliance with company processes, utilize digital strategies, manage inventory, and handle payroll and scheduling.

• 10% Safety/Loss Prevention: Maintain a safe store environment, protect company assets, and ensure compliance with HAZMAT training and execution.

Requirements

• High School Diploma or equivalent

• At least 18 years of age

• Minimum 3+ years retail sales/customer service experience preferred

• At least 1+ year(s) prior management experience preferred

• Ability to lead or support a team of associates to meet business objectives

• Effective communication skills

• Scheduling availability to meet the needs of the business

• Cosmetology license desirable, but not required