0028 - Retail Store Associate

Essential Functions

• Greet and engage customers, identify their needs, educate them on our product offerings, and recommend suitable products to improve the health of their animals.
• Operate a computer, cash register and accurately and efficiently complete customer transactions.
• Accurately balance cash drawers.
• Stock and organize merchandise/front shelves.
• Monitor “dated” products and rotate as needed.
• Tag products and Shelves as needed with labels and pricing.
• Keep the store clean and tidy.
• Participate in physical inventory.
• Communicate courteously and effectively with internal and external customers.
• Follow all company policies and safety guidelines.

Competencies

• High attention to detail.
• Communication Proficiency.
• High Ethical Conduct.
• Problem Solving/Analysis Skills.

Required Education And Experience

• Knowledge of animals, animal care, animal health, livestock preferred.
• Basic computer skills required.
• Ability to maintain a positive attitude and passion for your job.
• Willingness to learn about our products to better serve our customers.
• Previous Customer Service/ Retail experience preferred.

Work Environment

• This job operates in a retail store.

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand, walk; use hands; and reach with hands and arms.
• The employee will regularly be asked to lift products up to 50lbs.

Position Type/Expected Hours of Work

• This position can be full or part time with varying hours of work.
• Retail Stores are open Monday through Saturday.