0000009584.OFFICE SUPPORT(PART-TIME CLERK II).TAX AC SEASONAL

About the role

Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision.

This is a seasonal temporary part-time clerical position in the Tax Office. Core duties include processing mail, conducting account research, and maintaining professional correspondence with taxpayers.

Assignment dates: October 12, 2026 to February 26, 2027. Located at 500 Elm Street, Suite 3300, Dallas, TX 75202.

Responsibilities

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Requirements

• Graduation from an accredited high school/GED program.
• Two years of job-related experience or 30 hours of college or a combination of the two. Experience in a customer service environment is a plus.
• Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software.
• Must pass at least one skills test (e.g., 10-key, coding, data entry, filing, grammar, math, MS Excel, MS Word, proofreading, spelling, sorting, or timed typing).
• Ability to understand and follow written and verbal instructions, organize and process work, and maintain effective working relationships with employees and the public.
• High tolerance for working in an emotionally demanding/stressful environment (Juvenile Department positions).

Skills

• Typing (30 wpm or 60 kspm).
• Proficiency in computer applications and word processing software.
• Customer service and interpersonal skills.
• Data entry, reconciliation, and record-keeping.

Schedule

• Monday–Friday, 8:30 AM to 3:30 PM (30–35 hours per week).
• Office hours: 8:00 AM to 4:30 PM.
• Employees are responsible for parking costs downtown.

Physical/Environmental Requirements

• May require prolonged sitting, standing, and walking.
• Ability to lift and carry up to 25 lbs. unassisted.