ZONING INFORMATION TECHNICIAN
About the role
This is specialized advanced level public contact work assisting with the City's zoning ordinances. The position involves assisting the public with applications for Certificates of Use, Accessory Uses and other zoning documents. An employee in this position is responsible for working directly with the public explaining the City of Miami zoning ordinances and providing assistance and general oversight of the application process including a preliminary review of construction plans. Addresses and directs telephone inquiries including call back requests left on the 311-county information hotline pertaining to the City's zoning ordinances.
Responsibilities
- Provides customer service as necessary to the public regarding zoning section applications, including distributing the appropriate applications such as: Certificates of Use, Accessory Uses, and other zoning documents.
- Provides public records while following proper procedures and established standards.
- Answers telephone inquiries pertaining to zoning information. Provides the appropriate information and directs the caller as necessary.
- Returns telephone call back requests received through the 311-county information hotline within the required window of time as determined by the department to provide assistance and guidance to public.
- Provides clerical support to the zoning section including, but not limited to: making copies, scanning documents, drafting Zoning Verification Letters, researching records and maintaining section files.
- Provides preliminary zoning information to developers and property owners regarding parking requirements, setback information, and other zoning related inquiries.
- Disseminates information in reference to the City of Miami zoning ordinances.
- Reviews tax cards, surveys, plans, and history documents to verify compliance with zoning standards for zoning applications.
- Verifies alcohol applications meet the minimum requirements for final review and generates invoices for processing.
- Processes, reviews and approves Certificate of Use applications.
- Processes, reviews and approves applications for accessory use permits.
- Processes Certificate of Use amendments that meet city ordinance standards.
Requirements
- A minimum of 60 college credits and two (2) years experience performing public contact work.
- Six (6) months experience related to zoning, inspections, plans processing or code administration.
- OR Equivalent combination of education and experience beyond a high school diploma or its equivalent a nd six (6) months of the required experience.
Qualifications
Documentation Requirements: Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation. ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF: Proof of education in the form of transcripts reflecting a minimum of sixty (60) college credits or higher from an accredited insitution . If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts. Completion of a Professional Certificate Program, including those issued upon finishing training programs or coursework, are not accepted as standalone documentation for meeting the minimum educational requirement mentioned above. Applicants must submit proof of qualifying education, such as an accredited high school diploma or its equivalent, degree seeking credits, or college/university degree or transcripts explicitly outlined in this job announcement. To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms: copy of high school diploma or equivalent, transcript showing at least 60 college credits, Associate's degree, or Bachelor's degree or higher in an unrelated field. Approved Credential Evaluation Agencies: Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by: An accredited four-year college or university in the United States, OR A current member of the National Association of Credential Evaluation Services (NACES), OR A current member of the Association of International Credential Evaluators (AICE), OR A recognized Professional Organization For additional list of approved credential evaluation agencies visit the Florida Department of Education It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified. Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application. It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification. Applicants must provide a valid email address in order to receive notification of eligibility.
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