Zone Team Leader
Position Overview
The Retail Zone Team Leader is responsible for guiding and directing the operation of a specific zone on the retail sales floor of a store location. This role involves overseeing a team dedicated to merchandising and selling products, as well as ensuring high-quality customer and associate experiences.
Responsibilities
- Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
- Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
- Oversee the process to ensure merchandise is planned for and received, and the sales floor is properly stocked.
- Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
- Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
- Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.
Qualifications
- A high school diploma or equivalent is required.
- At least 1–2 years of supervisory experience in a mid- to large-size retailer is preferred.
- A positive attitude and ability to interact well with both customers and associates are essential.
- Ability to lift and carry up to 50 pounds, push/pull up to 35 pounds, stand for extended periods, and maintain alertness and safety is necessary.
- Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
- 401K with a generous company match and immediate vesting.
- Strong career growth and talent development culture.
- A 20% discount on all Ollie’s purchases.
- A vast array of voluntary benefits.
Benefits
Company Information
Ollie’s Associate Benefits include medical, dental, vision, and RX coverage starting after 90 days of employment. Additionally, Ollie’s offers a 401K plan with a generous company match and immediate vesting, along with strong career growth and talent development opportunities. Associates also receive a 20% discount on all Ollie’s purchases and access to a wide range of voluntary benefits.
Equal Opportunity Employer
Ollie’s is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status. We strive to foster a diverse and inclusive workplace where everyone feels valued and respected.