Zone Team Leader

Position Overview

The Retail Zone Team Leader is responsible for guiding and directing the operation of a specific zone within the retail sales floor of a store location. This role involves overseeing a team dedicated to merchandising and selling merchandise, as well as ensuring an exceptional associate and customer experience.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee the process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Schedule and staff associates effectively to unload and process merchandise, driving productivity and customer service standards.
• Supervise associates within the assigned zone, communicate company directives, and ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications

• A high school diploma or equivalent is required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• A positive attitude and ability to interact well with customers and associates.
• Physical requirements include the ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, and maintain alertness and safety.

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• Vast array of voluntary benefits.
• Associate discount on all Ollie’s purchases.

Pay

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may vary by location. New Hire Starting Pay Range: $16-$17.

Company Information

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.