Zone Team Leader

Position Overview

The Retail Zone Team Leader is responsible for guiding and directing the operation of a specific zone within a store's retail sales floor. This role involves overseeing a team dedicated to merchandising and selling products, as well as ensuring high-quality customer and associate experiences.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee the process to ensure merchandise is planned for and received, and the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor, driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicating company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Qualifications

• A high school diploma or equivalent is required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• A positive attitude and ability to interact well with customers and associates.
• Physical requirements include the ability to lift and carry up to 50 pounds, push and pull up to 35 pounds, stand for extended periods, and maintain alertness and safety.

Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• Strong career growth and talent development culture.
• Vast array of voluntary benefits.
• An associate discount on all Ollie’s purchases.

Pay and Schedule

This pay represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. Pay ranges may vary by location. New Hire Starting Pay: $18.25 - $19.25. Associate pay will be based on work location, position, experience, skill level, qualifications, and other relevant factors. This position requires flexibility to work evenings, weekends, and holidays on a regular basis.